Service

1．Pre-sale services: Act as a good adviser and assistant of clients; enable them to get rich and generous returns on their investments. 

● Selecting equipment type;

● Designing and fabricating the products in accordance with the special requirements of the clients;

● Training technical personnel for our clients;

● Providing construction and technology consultations or working out proper construction schemes for those new, special or difficult projects.

2．Services provided during the sale: Respect our clients; present the clients with ease, relaxation and a surprise; devote ourselves to improve the total value of our clients. 

● Checking products acceptance ahead of delivery;

● Introducing the Great Wall Heavy Industry service system to our clients.

3. After-sale services: Improve the added value of our products, and let the clients free from the using troubles.

● Assisting the clients preparing for the first construction scheme;

● Installing and testing the equipments;

● Training the first-line operators on site;

● Examining the equipment regularly;

● Taking the initiatives to eliminate the failure(s) rapidly at site;

● Distributing the guarantee fittings door-to-door;

● Providing technical exchanging;

● Providing maintenance for big items.